Solutions

Next-generation airline retailing with Offers, Orders, and marketplace capabilities, built with airlines for airlines.

Platform Overview

Connect Retail Distribution platform is built on four pillars.

Dynamic Offers

Create relevant offers in real-time based on customer context, preferences and intent. Maximise customer satisfaction, increase conversion rate and boost average order value.

  • Dynamic shopping basket
  • Dynamic bundling and price adjustments
  • Multi product type real-time offer generation
  • Customer and Context-aware pricing

Order Simplification

Streamlined order management with retail principles, an approach that reduces PNR dependencies with flexible, scalable order management.

  • Native order-centric workflows, not PNR- or Super PNR-centric
  • Flexible order creation and modification
  • Multi-PNR Orders – keeping travellers together regardless of split PNRs
  • Real-time synchronisation

Frictionless Payments

Handle payments to check-out with ease. Secure, reliable, and fully compliant payment processing that your CFO will love.

  • Global and local payment methods
  • Multiple payment gateways
  • PCI DSS compliant
  • Instant settlement

Customer-First

Use customer data, merchandising logic, segmentation, and intent signals to present more relevant offers and journeys.

  • Personalisation
  • Customer behaviour
  • Frictionless shopping and purchasing
  • Product presentation rules

Marketplace

Connect preferred partners in one marketplace and support offer creation across both inventory-based and non-inventory-based products.

Multi-Channel Distribution

Multi-channel content distribution and pricing differentiation.

Partner Aggregation

Seamlessly integrate and aggregate products and services from multiple partners giving customers choice.

Revenue Uplift

Generate revenue through commission and fees.

Connect Retail Distribution

Empower your airline with retailing capabilities that drive revenue and customer satisfaction. It's time to say goodbye to generic offers, and say hello to relevant offers in every channel.

For Travellers

Sell flights and ancillary offers, incorporating content from your partners to create a customer-centric experience.

For Corporates

Present offers designed for small to medium-sized businesses, including incentive programs and a single place for orders and account management.

For Agencies

A central hub for order servicing, upselling, cross-selling, and agency remuneration.

For Call Centres

Make your call centre an integral part of your sales strategy with the tools agents need, without requiring deep PSS expertise.

For Mobile

Available for customers on the move, get deals and offers, place and manage orders and preferences on-the-go.

For Self-Service

Let customers manage their orders and receive relevant offers based on their current order and purchase history.

For Holidays

Give customers a dynamically packaged experience while they shop and place an order.

For Aggregators

Distribute optimized offers and orders through an IATA industry-standard-compliant NDC API.

For Airline Staff

Give airline staff the same intuitive experience customers receive, making it easier to understand and support the customer journey.

For Travel Brands & Partners

Extend your travel business with powerful airline retailing capabilities through our flexible API-first platform.

API-First Architecture

Modern REST APIs with comprehensive documentation make integration straightforward and reliable.

NDC Ready

Full support for IATA NDC standards, enabling modern distribution and rich content delivery.

Enterprise Security

Enterprise-grade security, compliance, and operational resilience support reliable delivery.

Real-Time Analytics

Track performance, conversion, and revenue with comprehensive analytics and reporting tools.

Global Scale

Multi-currency, multi-language, and multi-region support for worldwide operations.

Partner Support

Dedicated integration support and ongoing partnership to ensure your success.

Seamless Integration

Connect Retailaer to your existing ecosystem with minimal effort

We Integrate With:

  • Passenger Service Systems (PSS)
  • Third-party Providers
  • Partner Airlines
  • Payment gateways and processors
  • CRM and marketing platforms
  • Revenue management systems
  • Ancillary management platforms
  • Departure Control Systems
  • IROPS systems
  • SBRES and Sabre IX feeds
  • Air Fare Shopping Systems
  • Aggregators
  • Any other internal or external system

Ready to Get Started?

Our team is ready to discuss how Retailaer can transform your airline retailing strategy.

Get in Touch

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